Dine out with meal benefits

This work focused on turning meal benefits into a usable payment method at the table, not just a balance in an app. The goal was to let employees discover participating restaurants, understand where benefits could be used, and pay seamlessly using company benefits, personal funds, or a combination of both—making dining out with benefits feel straightforward and reliable.

The product needed to support a real-world flow: users deciding where to eat, confirming whether a restaurant accepted meal benefits, and completing a payment that might be fully or partially covered by their company allowance. Before this work, that experience was fragmented; users had to piece together eligibility, payment options, and coverage rules, which created uncertainty right at the moment of purchase.

I led the design of an experience that connects discovery and payment into a single, coherent journey. The app helps users see which locations participate in the program, understand how their benefits apply at each restaurant, and complete the transaction using benefits, personal payment methods, or a split between the two. Instead of treating benefits as a separate, abstract balance, the experience frames them as a practical payment option in the context of dining out.

The result is a flow that reduces guesswork and makes it clear, before committing, where you can eat, how you can pay, and what will be covered—turning meal benefits into something people can confidently use in everyday situations.

Outcomes:

• Successful pilot of in-restaurant payments using meal benefits and split payments

• Reduced confusion and hesitation around where benefits could be used and how payments would be applied